Video Distribution Training

Grass Valley Group offers a wide variety of customer training opportunities. Operational and technical courses on many products provide quality instruction to customers from around the world. Please refer to the Course Schedule for details of specific offerings.

Courses

The 2100 Master Control switcher and 7000 Router courses are technical courses that have some operational content. Persons requiring only the operations knowledge for these products should contact the training department for customized on-site courses.

On-Site Training

Our normal classroom courses, as well as customized training courses, are available for on-site presentation. However, these usually require the availability of equipment at your facility for optimum training benefits. There are two categories of on-site training:

• Operations Training Courses are usually one or two day informal courses and do not include manuals. They are loosely structured, tailored to fit, and are useful in getting end-users up to speed quickly in the operation of a product. (These courses are included with the purchase of some products).
• Technical Training Courses are based on the technical courses held in Grass Valley training centers and usually require manuals. (A minimum of 1 manual per 2 people is required and must be purchased separately, if not already available). These courses are typically a formal, in-depth, structured, classroom approach to training with hands-on as appropriate.

Booking

All provisional bookings require written confirmation with a company purchase order within 7 days. VISA and MasterCard are also accepted. Unconfirmed bookings will be automatically dropped as the course becomes full. If a training course has been purchased along with some other equipment, please have the sales order number available when calling.

Grass Valley Group reserves the right to charge a 100% cancellation fee, if a person cancels a confirmed space or a custom course within 2 weeks of the course start date. A company with a reserved space(s) may send any person to the course. Grass Valley Group also reserves the right to cancel courses and change course content.

To request a slot in one of our scheduled courses, or to request a contact for custom or onsite training, please fill-out the training request form. For special training needs or more information call 800-547-8949, press 3, press 2.