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<h2><span class="orgcol-black">Customer Services</span></h2>
<p>The stakes are high. The challenges are tough.
The demands of the digital era are bypassing the
capabilities of current server, switcher, router
and modular solutions. Our customer service team
offers an additional level of protection for your
video, networking and digital technology system.
Solutions that keep you a step ahead and give you
an enormous advantage.</p>
<p>Grass Valley Group offers you support through
the design, equipment selection, installation and
commissioning of your system to ensure the best
performance at a reduced total cost of ownership. </p>
<p>Customized Service programs provide you with the
exact services you want and need. Whether it be
on-site professional commissioning, system
configuration, spare parts kits, access to our parts
banks, or operational and technical maintenance
training.</p>
<p>Further, we offer a comprehensive warranty that
allows you to extend your warranty from one to five
years beyond the initial one-year warranty period.</p>
<h4><span class="orgcol-serv">Expertise</span></h4>
<ul>
<li>Unsurpassed broadcast video experience</li>
<li>A worldwide leader in network technology</li>
<li>Expert networking solutions to bridge the worlds of
traditional video routing and computer networks </li>
<li>Engineers certified in Microsoft NT, Compaq, Cisco,
and SGI</li>
<li>Grass Valley Group installs and supports complex
digital video network systems around the world</li>
</ul>
<h4><span class="orgcol-serv">Technology</span></h4>
<ul>
<li>State-of-the-art tools to quickly diagnose and fix problems</li>
<li>Web-based support</li>
<li>Expert knowledge base </li>
</ul>
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<p>
<a href="/support/services/services.html">Customer Services Home</a><br>
<a href="/support/services/basic.html">Basic Support</a><br>
<a href="/support/services/comprehensive.html">Comprehensive Service Contracts</a><br>
<a href="/support/services/additional.html">Additional Services</a><br>
<a href="/support/services/warranty.html">Warranty</a><br>
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Copyright © 2001 Grass Valley Group -
<a href="mailto:webmaster@grassvalleygroup.com?subject=Grass Valley Group website">webmaster@grassvalleygroup.com</a>
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